Terms of service

Introduction
Welcome to our jewellery shop! These Terms of Service govern your use of our website and any purchases or interactions you make with us. By accessing or using our services, you agree to comply with these terms. Please read them carefully before proceeding.

Product Information
We strive to provide accurate and up-to-date information about our jewellery products, including descriptions, prices, and availability. However, we cannot guarantee the complete accuracy of all information. We reserve the right to modify or discontinue any product without prior notice.

Ordering and Payment
To place an order, you must provide accurate and complete information. By placing an order, you authorize us to charge the provided payment method for the total amount, including any applicable taxes and shipping fees. We accept various payment methods, and all transactions are processed securely.

Shipping and Delivery
We will make reasonable efforts to ship your order within the specified timeframe. However, delivery times may vary depending on your location and other factors beyond our control. We are not responsible for any delays or damages that occur during shipping. Any additional customs duties or taxes are the responsibility of the customer.

Returns and Exchanges
We want you to be satisfied with your purchase. Please note that all custom-made / bespoke jewelry is nonrefundable and is considered a final sale. Please refer to our Return Policy on our website for detailed instructions and requirements.

Intellectual Property
All content on our website, including images, logos, and text, is protected by intellectual property laws. You may not use, reproduce, or distribute any of our copyrighted material without our prior written consent.

Privacy and Data Protection
We value your privacy and handle your personal information in accordance with applicable data protection laws. Please refer to our Privacy Policy on our website for detailed information on how we collect, use, and protect your data.

Limitation of Liability
To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our services or any products purchased from us.

Modifications to the Terms
We reserve the right to modify or update these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for any updates.

If you have any questions or concerns regarding these Terms of Service, please contact us through the provided channels on our website.